How personal information is handled

Privacy Policy

See how Sister Casinos NZ handles direct email, routine server logs, cookies, retention and privacy rights on its live WordPress website.

At a glance

Nginx access and error logs are rotated daily in the current server configuration, with up to 14 rotated log files retained and older rotations compressed before removal. Security investigation, system backups and direct email records can be retained longer when reasonably needed for recovery, a correction trail, dispute handling or a legal obligation.

Plain-English summary

No visitor accounts, payments, comments or casino profiles

Sister Casinos NZ is an editorial comparison website. Public visitors cannot register, comment, make a payment or connect a casino account here. The website can receive information you deliberately send by email, while its server keeps short-lived technical logs needed to deliver and protect the service.

Current live configuration: no public account registration, comments, contact form, advertising pixel or audience-analytics tag is enabled. This policy will be revised if those systems change.

1. Who is responsible and what this policy covers

This policy applies to the editorial publisher operating Sister Casinos NZ, the pages on this domain and direct editorial enquiries sent to editorial@sistercasinos.nz. That email address is the verified privacy contact for this website.

It does not apply to a casino, regulator, payment service or other external website reached through a link. Those services decide how they collect and use information after you leave this domain.

2. Information the live website may receive

Information you choose to email

  • Your name, email address and message.
  • Page URLs, source material and details included in a correction or editorial enquiry.
  • Accessibility, browser or device details you choose to include when reporting a website problem.

Do not send passwords, identity documents, payment-card numbers, bank details or private casino-account records. The editorial team does not need those items to review a website question.

Routine server information

The website is delivered from a managed virtual server using Nginx and WordPress. Routine access or error logs can contain an IP address, requested URL, date and time, browser or device identifier, referrer and technical error detail. These records are generated to deliver pages, diagnose faults and protect the website.

Information the public site does not request

Public registration and comments are disabled. The site does not process deposits or withdrawals, collect casino login details or provide a public contact form. No advertising pixel or audience-analytics tag is present in the active site code. The current public response does not set a Sister Casinos NZ visitor cookie; read the Cookie Policy for the technology-specific explanation.

3. Why information is used

  • To reply to a message and investigate a correction request.
  • To deliver pages, diagnose technical errors and protect the website from misuse.
  • To maintain proportionate editorial and evidence records.
  • To comply with a lawful obligation or request.

Service providers and disclosure

Technical data can be processed by the hosting infrastructure, server software, email service and backup or security systems needed to operate the website. Direct email is also handled by the sender's and recipient's email providers. Information is not shared merely because someone asks for it; it may be disclosed when authorised, required for the stated service purpose, or required or permitted by law.

External and casino links

Some links, including short /go/ routes, send the browser to a third-party website. Sister Casinos NZ does not send your email message or casino-account information through those links. The destination can collect technical or account information after you visit it, under its own privacy policy.

4. Retention and security

Nginx access and error logs are rotated daily in the current server configuration, with up to 14 rotated log files retained and older rotations compressed before removal. Security investigation, system backups and direct email records can be retained longer when reasonably needed for recovery, a correction trail, dispute handling or a legal obligation.

Access to the website administration and server is restricted, and maintained hosting, updates and backups are used to protect the service. No internet transmission or storage system can be guaranteed completely secure. If you believe information sent to this website has been exposed, email the privacy contact promptly.

Children and young people

This is an adults-only information website. Sister Casinos NZ does not knowingly seek personal information from anyone under 18. If such information is received, it will be reviewed and removed when there is no lawful or necessary reason to retain it.

5. Access, correction and complaints

Under New Zealand privacy law, you may ask whether the publisher holds personal information about you and request access to or correction of it, subject to lawful exceptions. Email editorial@sistercasinos.nz with enough detail to identify the information. Identity may need to be confirmed before information is released.

Read the Office of the Privacy Commissioner's explanations of privacy access rights and the right to request correction. You can contact that office if a privacy concern remains unresolved.

6. Changes to this policy

This policy will be updated when the website, providers or legal requirements materially change. The version published here applies from the review date below.

Policy version: 1.1   Reviewed:

Questions and answers

What does this privacy policy cover?

It explains the website data and contact information described in the policy, how it is used and the choices available to visitors.

Does the policy cover cookies?

The cookie policy provides the more detailed explanation of cookie categories and browser choices.

How can a privacy question be sent?

Use the contact page and clearly label the message as a privacy question.

Jemma McColgan

Meet the writer

NZ-focused guide

Senior Content Editor

Jemma edits the operator, network and relationship coverage, keeping company portfolios, partnerships, platforms and consumer casino brands clearly separated for New Zealand readers.